We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site and our services.
Log Files and Cookies
This website utilises industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.
Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits. Cookies are very small text files that are stored on personal computers for reference purposes. We do not link the information we store in cookies to any personally identifiable information you have submitted while on our site.
We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your password for forums or blogs so you do not have to sign in every time you visit those areas.
Below is a table of cookies used on this site. Not all cookies may be used on all pages as it depends on the specific page content.
These cookies are used by the Content Management System and are required for the system to function correctly. These cookies identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website.
This cookie is set in order to remember preferences in regards to cookies.
If a website page has a Twitter feed widget embedded then these cookies are added by Twitter to control the widget.
Click here for more information about the cookies used by Twitter.
You may change your website browser settings to reject cookies. To learn how to disable cookies or opt out of their usage please visit www.aboutcookies.org. Please note, however, that some cookies are essential in order to use all functionality on the Website and in the event you do reject cookies this may impair the functionality of the Website.
We have no access to or administration abilities over any cookies that are used by any advertisers on our site.
Links to Other Websites
Information We May Collect From You
We may collect and process the following data about you:
- Information that you have given us over the telephone.
- Contact forms completed on the website.
- Letters and/or emails that you have sent to us
- IP address, operating system and browser type. This does not identify any individual user, and is used to help us improve our services for you.
Uses Made of the Information
We will process – that means collect, store and use – the information you provide in a manner that is compatible with the EU’s General Data Protection Regulation (GDPR).
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To carry out our obligations arising from any contracts entered into between you and us.
- To contact you in response to a specific enquiry.
- To contact you via email or telephone to support any website services you have with us.
- Sending news and information relevant to you.
Registration is not required in order to use or access this website. However, this site may make forums, blogs, message boards or similar available to its users. You may be required to register for these features, particularly if you wish to leave comments or provide articles.
If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organisation except with your express consent.
Please note that if you post comments or articles to any forum, blog or message board on this site, any personally identifiable information you provide in those comments or articles may be read, collated and used by anyone viewing them. As such, we are not responsible for personally identifiable information you may choose to make available through these channels.
We may also provide visitors to our website the opportunity to opt-in to receive communications from us. In this case, we ask the visitor for his or her email address. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving these communications by emailing us or by clicking on the ‘unsubscribe’ link in any email we send to you.
Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organisation except with your express consent.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us via our contact form.
We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore – as is the case with any organisation - we are not in a position to guarantee the absolute security of your information.
You may submit any questions you may have about our security procedures by emailing us using our contact form.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
This privacy statement was last updated on 24th May 2018.